Policies & Regulations

        How To Order: To purchase item(s) add the item to your shopping cart. When you are done proceed to the check out. Please, make sure that all information is entered correctly because you will be emailed your order verification automatically. MVP Sports Memorabilia LLC is big on privacy and will not share your information with any third party. All orders must have an order number to be processed. Faxing orders may incur a delay. When ordering if the picture of the product does not match what the description and name, please before you order the product, send us an email us to verify that it is the correct item you wish to purchase. Note: Due to new Packaging Procedures we will no longer be able to allow add-ons to orders. Please verify that everything in your order is full and correct before sending payment. As soon as payment is received the order will be filled as a final order. We also will NOT be able to offer combining orders to ship together any more. This allows us to provide faster and better customer service. Also please keep in mind, ordering by check or money order may add additional delays to receiving the order. Lastly, we fill orders on a first pay first filled basis, this means if you are paying by check or money order, you may run the risk of loosing an important item to someone who pays by credit card or pay pal.
        Return Policy: All returns are subject to a 15% re-stocking fee and must be returned within 10 days of receiving the order. In order to receive a refund all items must be returned in the condition they were received, all items, such as authenticity cards, must be included otherwise no refund will be given. Shipping and handling of original order is non refundable. In addition for any returned orders the purchaser is responsible shipping the order back to us in in the condition the order was recieved. This means if there are any problems with an item it must be returned in the conidtion the item were sent. If a product is damaged in the shipment back to MVP, the purchaser holds liability on the items and will not receive credit back. By ordering you agree to these conditions.
        Missing Package Policy: For packages mailed in the USA, please allow up to 30 days for delivery. This time delay is in part because we coordinate with several warehouses throughout the USA and there may be a small delay for requests such as framing pictures. If your package is not delivery by the end of this period, please send us an email and we'll be able to get you an update on the shipping date and other shipping information. For international orders please allow an additonal 10 days.
        Website Inventory Control Setup: Items shown on the website are in stock to the best of our knowledge. We ship orders on a first pay first serve basis. This is mentioned because if both you and another customer have the same item in your cart and it is the last one in stock then who ever goes through the payment transaction first will be the one to get the item. For the other customer the quantity of the item will be decreased from their shoppingcart if the requested amount of the item is no longer in stock. If you order the max number of items available for an item then there will be a red * next to the number. This will also go to the max number if more than the max amount in stock is ordered. This number will also decrease if someone else orders some or the items while you are browsing through the site. We appologize if there comes any inconvenience from this however this process is the process we'll be following from now on. It will help keep our ordering numbers more accurate. In the case the inventory is off, when we fill your order we'll credit you back for the missing item(s). Money Orders must be received within 7 days of placing the order. After 7 days the order will automatically go to the status of cancelled. If we receive payment after 7 days of the placed order then we will do our best to reorder the items you are interested in online. This will create a new order however if there are any prices differences then the current prices will be the ones that will be used for the new order. This helps allow us to better serve all of our customers and help insure better tracking with items ordered.
        Specials: We have daily specials, weekly specials, holiday specials, and specials just for fun. So be sure to check the site regularly because we update regularly.
        Shipping & Handling: All orders have shipping & handling costs that are calculated at the time of order. For foreign orders please select International as the shipping method. All orders are for US Dollars. All orders are normally shipped within 24 hours (of receiving all of the ordered products to our warehouse in Las Vegas), excluding weekends, holidays, and back/preorders. We ship by USPS or UPS for inside the US (We reserve the right to choose the carrier for each order, this is for efficiency purposes). After we ship the order, delivery speed is determined by the carrier and ship method selected. If you have not recieved you package after a month of ordering please email us and let us know.
        To Do Fax Orders: 1. Place the order online. 2. Fax the order number and your credit card information to us at TBA. Please fax only once because for each fax we receive we process. 3. If you would like a confirmation email sent, please note so on the fax.
        Database Issues: Due to possible unknown issues with the Database. We reserve the right to cancel any orders and issue full credit, for any order created with a database error, miss pricing, or incorrect description. We appologize for any inconvience.
        PreOrders: Due to previous issues pre-orders will not be accepted unless offered directly on the website. We appologize for any inconvience.
        Mom's Rules:
          1. Items sold on this site are for ages 5 and up (Warning: Choking Hazard - Small Parts Not for children under 3 years)
          2. When a product is displayed it means that we have at least one of them in inventory. We do our best to fill every order and reserve the right of reimbursement for any order that cannot be delivered.
          3. Please do not email us your credit card information. Emailing us your credit card information is not secure. If you have any issues with the website please either fax us at TBA with your credit card information or call us (702) 353-5444.
          4. MVPSportsMemorabilia.com Reserves the Right to Refuse Serverice to Anyone
          5. Items bought on this site are collectibles. Item(s) ordered should be treated with respect, any damaged goods due to negligence will not be refunded. This means that if you ship something back to us, the packaging should be adequate enough for the safe delivery.
          6. Items sold on this site, such as baseball bats and hockey sticks, should be kept out of the hands of small children, troubled teenagers, and/or anyone else who might try to use it for something other than collecting purposes.
          7. Mom's Rules are final... :)



Note: Polices and Regulations are subject to change at any time. By ordering you agree to this conditions and any possible changes.